Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a
third party other than the carrier and indicated by you acquires, physical possession of the
To exercise the right of withdrawal, you must inform us (Christmann informationstechnik+medien GmbH & Co.KG , Ilseder Hütte 10c,31241 IlsedeTelefax: 05172/987650, E-Mail: mail@christmann.infomittels) of your decision to withdraw from this contract by an unequivocal
statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model
withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication
concerning your exercise of the right of withdrawal before the withdrawal period has

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from
you, including the costs of delivery (with the exception of the supplementary costs resulting
from your choice of a type of delivery other than the least expensive type of standard
delivery offered by us), without undue delay and in any event not later than 14 days from
the day on which we are informed about your decision to withdraw from this contract. We
will carry out such reimbursement using the same means of payment as you used for the
initial transaction, unless you have expressly agreed otherwise; in any event, you will not
incur any fees as a result of such reimbursement. We may withhold reimbursement until
we have received the goods back or you have supplied evidence of having sent back the
goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any
event not later than 14 days from the day on which you communicate your withdrawal from
this contract to us. The deadline is met if you send back the goods before the period of 14
days has expired. You will have to bear the direct cost of returning the goods. You are only
liable for any diminished value of the goods resulting from the handling other than what is
necessary to establish the nature, characteristics and functioning of the goods.

End of Cancellation Policy

Preclusion/Expiration of Cancellation Right

A right to cancellation does not apply, according to § 312g par. 2 BGB, (among other things) to contracts concerning the delivery of wares that are not prefabricated, and the production of which requires an individual choice or setting of terms by the consumer, or wares that are clearly tailor-made according to the personal needs of the consumer. Moreover, it does not apply to contracts concerning the delivery of wares that are easily perishable or whose expiration date would be exceeded quickly, and it expires for contracts concerning the delivery of sealed goods that are not suitable for refund due to hygiene or health protection reasons, if the seal was broken after delivery, and for contracts concerning the delivery of sound or video recordings in a sealed package, if the seal is broken.


Änderungen von Preisen, technischen Daten, Verfügbarkeit und Angebotskonditionen sind ohne Vorankündigung vorbehalten.
Wir übernehmen keine Verantwortung für fehlerhafte Schreibweisen oder Abbildungen.
Soweit nicht anders gekennzeichnet, sind alle Preise inklusive Mehrwertsteuer angegeben und enthalten keine Versandkosten.